Order Processing & Dispatch
We will dispatch all the confirmed orders received by 2 PM IST within the next 3-5 working days. We do not work on Saturdays & Sundays and the orders received on the weekend (Sat & Sun) will be shipped on the following Monday.
We ship through Shiprocket and have also taken their service 'Engage' to verify address and customer details for all order (COD & Prepaid).
Jairika Accessories & Apparel (OPC) Private Ltd. owners of Amaltaas requires a signature for any goods delivered, at which point responsibility for your purchased goods passes on to you. If you have specified a recipient who is not yourself for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) as evidence of delivery and fulfilment of the order by Jairika Accessories & Apparel (OPC) Private Ltd. and transfer of responsibility in the same way.
Shipping Cost
Shipping charges are not included in the sales price as they vary from place to place. Based on your location, shipping charges are calculated and will reflect in your shopping cart while you check out before you make the payment
.
Shipping Partners
We work with reliable partners through Shiprocket like Blue Dart, DTDC, Track On, DelhiVery, etc depending on the location of the customer.
Order Tracking
With the help of ShipRocket we share constant updates on shipping to our customer. Sms, Whatsapp and e-mail with complete shipping details of the order along with airway bill of the courier service will be sent once the order is shipped.
Order Cancellation
Please note that we do not accept cancellations once the orders have been dispatched from our fulfillment center.
Cancellations have to be made within a maximum 24 hours of placing an order. Once you receive the confirmation mail, you’ll not be able to modify or cancel your order.
A formal email specifying the Order Number has to be sent to us within 24 hours of placing the order. A cancellation fee of 10% on the invoice value will be charged and the balance will be refunded within 14 working days of cancelling the order. The customer agrees that the company’s decision is final in accepting or denying the cancellation request.
